Powerful app is the solution for mandatory data archiving

New legislation requires new communication flow

BNP Paribas Fortis has been working for years with a customized communication gateway from Coteng. This ensures the integration of various business applications that are directly or indirectly related to e-mail, fax and SMS. Since 2018 it is mandatory for financial institutions, in the context of MiFID II, to archive a copy of all personalized publicity. The system the bank used to send publicity via e-mail does not have that possibility.

Data processing and storage in a user friendly format.

The bank asked us to archive the emails in a generally supported format that can display e-mails as they were shown to the customer. Tags had to be added to this to make searching in the archive possible. Such publicity campaigns often generate tens of thousands of e-mails per hour. To process these flows a high-performance application is required.

Extension to existing application provides data archiving conform the legislation

Modules were added to the existing gateway to convert outgoing e-mail messages with personalized publicity into pdf format and add the necessary tags (campaign, customer, ...). These files then are delivered to the standard application that archives them as prescribed in the MiFID II legislation.

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