How custom software leads to more productivity
Compose and maintain technical data sheets.
The marketing department of Axalta creates and maintains technical documents/manuals for over 3000 SKUs in 27 languages. All these documents were created and maintained by 4 FTEs.
This was their working process:
- The original version of these documents was always compiled from data and safety phrases from R&D, the pictures came from the marketing department and these data were further supplemented with free text.
- That version was then sent to 27 specialized translators.
- The translated documents were checked for correctness of the data and the layout was adjusted because the translations often turned out to be longer than the original text.
From a manual process to an automated process
Axalta wanted to automate this process in a way that after defining the content of the basic document, no work would be required for translations and control of lay-out. Of course the uniformity and standardization of the end result had to remain guaranteed.
Achieving results with a custom application
We developed a web application (based on a database) that retrieves the necessary data from the R&D database, takes photos from marketing database, uses as many icons as possible and uses standard sentences from a translation database. The application neatly converts all that content into one document with the correct layout for 27 languages
The result is a set of PDFs that nobody needs to check.
- Human work is therefore limited to defining what information must appear in the document.
- When data or photos change over time, the documents are updated automatically.:
- When new sentences prove necessary, translators receive a message and can enter them directly in the translation database.
The productivity improvement is huge.
- There is now only 1 instead of 4 FTEs working on the documents.
- The duration from the introduction of a new document to the final result in 27 languages went from 3 months to 1 day
- Substantially fewer errors are being made in the published documents.
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